Thank you for your purchase from our small independent website. We strive to provide high-quality documents to our valued customers. Please read our return policy carefully.
All sales are final: Due to the nature of our products and the fact that they are digital documents, we do not offer refunds, returns, or exchanges on purchased items. Once a document has been downloaded or accessed, it cannot be returned.
Issue with the document: In the unlikely event that you encounter an issue with the document you have purchased, we are committed to addressing the problem promptly. If you believe there is an error, discrepancy, or technical issue with the document, please contact us at [email protected] explaining the problem in detail.
Our commitment to customer satisfaction: We value our customers and want to ensure that you are satisfied with your purchase. If there is a legitimate issue with the document, we will work with you to resolve it to the best of our ability. Depending on the circumstances, we may provide assistance, clarification, or a corrected version of the document.
We kindly ask for your understanding: As a small independent website, we have limited resources and capabilities to handle returns or refunds. We appreciate your understanding of our policy and hope that you carefully review the description and sample materials provided before making a purchase.
It is your responsibility to ensure compatibility: Please ensure that your device and software are compatible with the document format before making a purchase. We cannot be held responsible for any technical issues that may arise due to incompatibility.
Changes to the return policy: We reserve the right to modify or update our return policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.
For any questions, concerns, or to report an issue with a purchased document, please contact us at [email protected]. We appreciate your understanding and support.
Sincerely,
Amanda Modrovsky, BCBA